All products come with our Satisfaction Guarantee. If for any reason, you are not completely satisfied with a Gevalia purchase, simply contact us within 45 days of receiving the product to exchange it or return it for a full refund, less any shipping and handling charges you may have incurred.
To get started on a return/exchange, please reach out to our customer service department. You can do so in a few ways:
- Email: customersupport@gevalia.com
- Live chat on our website. Look for the yellow chat button at the bottom of your screen
- Submit an inquiry request here