You may cancel an entire Auto Delivery order at any time. Just login to your Account to get started.
If you haven't previously created an account on our website, you will need to create one to place and manage future Auto-Delivery orders.
Once you've logged into your account, click on your username at the top right of your screen and select the "Orders" option.
From this screen, also known as the Orders section, you will see a list of all your previous and current One Time Orders and Auto Delivery Orders. To cancel an Auto Delivery Order, click the order from the "My Subscriptions" section to continue.
From this screen, you can review the details of your Auto Delivery Orders. You can cancel the entire Auto Delivery by clicking on the "Cancel Subscription" option in the "Summary" section. You can also make various other changes to the details of your order here. For more information on changing your Auto Deliver order, please see our article on this here.
If you need help cancelling an Auto Delivery, please call Customer Service toll free at 1-800-GEVALIA (1-800-438-2542), and a customer service representative will be happy to assist you. Please note we are currently experiencing longer than usual call times and we recommend you contact us here. Please note, for security purposes, our call center agents are unable to take credit card information over the phone and therefore cannot place your order for you. However, we are glad to walk you through the process of placing a new order, or answer any other questions you may have.